How can we help?
Have you checked whether the answer to your question is covered by our Service Centre help section?
Got a specific problem and looking for a quick answer?
Our Service Centre has a big help section that is very easy to navigate and contains answers to all of the most frequently asked questions.
24/7 emergency hotline for reporting lost or stolen cards
| 24/7 emergency hotline for reporting lost or stolen cards – in Germany | 116 116* Mon-Sun: 00:00 - 24:00 |
| Emergency hotline for reporting lost or stolen cards – International | +49 30 4050-4050** Mon-Sun: 00:00 - 24:00 |
* Calles made from landlines within Germany are free
** Your phone service provider’s fees apply
All other telephone numbers at a glance
| Online banking hotline* | 0123 3456789-100 Mon-Sun: 00:00 - 24:00 |
* Calls made from landlines within Germany cost EUR 0.20 per call. Calls made from mobile phones never cost more than EUR 0.60 per call.
Our address and bank details
| Address: | Sparkasse Bodensee Charlottenstr. 2 88045 Friedrichshafen |
| E-mail : | info@sparkasse-bodensee.de |
| Fax*: | 07541 704-4354 |
| Postal address: | Sparkasse Bodensee Postfach 1880 88008 Friedrichshafen |
| Sort code: | 69050001 |
| BIC: | SOLADES1KNZ |
* Calls made from landlines within Germany cost EUR 0.20 per call. Calls made from mobile phones never cost more than EUR 0.60 per call.
| Address Friedrichshafen: | Sparkasse Bodensee Charlottenstr. 2 88045 Friedrichshafen |
|---|---|
| Address Konstanz: | Sparkasse Bodensee Marktstätte 1 78462 Konstanz |
| Postal address Friedrichshafen: | Sparkasse Bodensee Postfach 1880 88008 Friedrichshafen |
| Postal address Konstanz: | Sparkasse Bodensee Postfach 10 20 53 78420 Konstanz |
| Telephone Friedrichshafen*: | 07541 704-0 |
| Telephone Konstanz*: | 07531 / 285-0 |
| Fax Friedrichshafen*: | 07541 704-4354 |
| Fax Konstanz*: | 07531 / 285-5390 |
| Online banking hotline*: | 07541 / 704-4400 |
| E-mail: | info@sparkasse-bodensee.de |
| Sort code: | 69050001 |
| BIC: | SOLADES1KNZ |
* Calls from a German landline or from mobile phones are charged as you agreed with your provider. Calls from mobile phones are charged at no more than Euro 0.42 each.
You can also find us on social media
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